Interview with Priyanshu Joshi CEO of Diginix AI IT Solutions

We had an exciting conversation with Priyanshu Joshi on the trends, challenges, misconceptions,  and applications of  Artificial Intelligence in everyday life and in times of pandemics.

Please can you give us a little background about yourself and your current role?

Priyanshu Joshi has graduated with a bachelor’s in computer science engineering from Rajasthan Technical University and a master’s in international business from Hult International Business School. He is a Six Sigma Black Belt certified professional with extensive experience in the energy and information technology sector. Priyanshu is CEO and co-founder of Diginix AI IT Solutions (Dubai). Priyanshu along with his co-founder and CTO, Nishant Pandey has come a long way and developed multiple state of art products. 

A few of their prominent products are Smart E Police and Traction, where Smart E Police, an autonomous platform for UP Police (Indian State). A 3 years project included a complete study and understanding of the Police force system of India and include end-to-end digitalization of the policing system. The product comprising over 60 applications in a single platform shall not be mistaken with a single application running on Google and Apple store, but it is a complete Police Force Ecosystem and a world-class product beating the rankings of some prominent government police applications in play store rankings. 

The product was tested live in the world’s largest fest “Kumbh Mela 2019” where it facilitated over 30 million people for 45 days and reduced the force deployment time from 10 hours to 2 hours.

Our second product “Traction” is a high-quality product with a complete restaurant management ecosystem and has been running live in 120 restaurants for the last 2 years. Traction is a multi-language platform with a presence not only in the UK but also in Africa, UAE, and India. Recently we have launched the product in the MENA region.

Both products work on advanced data analytics and some modules involve machine learning as well. Diginix AI has successfully delivered several service projects for the industrial sector which are mainly focus on Artificial intelligence.

What are the common uses and applications of AI?

Artificial intelligence and its applications are growing exponentially, everyday people are getting aware of AI and integrating it with their generation-old business.

AI in general reduces the manpower and increases the efficiency of work, making it more accurate with relentless execution and operational excellence. AI can help in analyzing a massive amount of data in a short period of time and techniques like deep learning, machine learning can help in producing accurate results with self-improvement in previous results. The massive use of AI in recent times has been seen in poverty maps, automating agriculture practices, and supporting irrigation, climate change, waste management, healthcare industry, predicting consumption patterns, monitoring, and streamlining energy usage.

There is a great demand in the market for Sentimental analysis where industries can know about the sentiments of people about their product using Artificial intelligence.

A machine can go through a thousand GB of data on the internet and can provide views of the public about their product or any individual as per the requirement. Machine learning keeps improving the accuracy of the prediction throughout its lifetime.

The most common AI application we can notice these days are virtual assistance on calls and advanced chatbots. Almost every bank and customer care unit has replaced manpower with chatbots & virtual assistance to increase productivity.

Here Chatbot and virtual assistance help the company to direct the query to correct department and reduces the turnaround time to resolve the query. Small issues are handled by the virtual assistance itself, where human interaction is not required.

If we talk about space, AI is the key. My belief is that long space travel is only possible by machines or humanoids. Where either the human brain can be integrated with machines to increase its life and durability or we create a machine that can mimic the human brain.

We can discuss AI applications all day long as there are endless opportunities to work with AI.

What are the most common misconceptions about Artificial Intelligence?

AI will take away the jobs, AI is totally machine-dependent, AI is dangerous, AI cannot solve my problem are the regular and common misconceptions that we hear in this industry. I’ll say it’s just ignorance or unwillingness to know more about AI.

Artificial intelligence is a future, no it’s not dangerous, AI follows human command, logic, and instructions already coded during the system development. Agreeing on the fact that the system is autonomous, but it thinks what we want it to think and executes what we want the system to execute. AI operations and their accuracy totally depend on the data input, which is done by Humans. Hence it’s human-dependent. The major problem of these misconceptions arises because people are not aware of the application of AI and how it can improve their daily business giving them prominent profitable growth.

Most businesses do not hire AI engineers or Data scientists, who can guide them to improve the existing system running in their industry for generations. Though I am not worried about these misconceptions much because AI will disrupt every industry tomorrow and tomorrow is coming sooner than we thought. I believe in the coming 5 to 10 years, every existing software, technology, industry even normal human life will be mold in AI/ML systems.

Do you think replacing a lot of jobs with AI will turn out negative for the people working those jobs? What should they do instead?

AI doesn’t take human jobs, it just provides more accuracy to a running function. Its guiding force for business to increase productivity. At the end of the day, AI works with Human command, it provides the results which are accepted or rejected by humans hence there is always a human interaction at the start and at the end of the node. Yes, applications of AI take their own decisions, but everything is programmed by a human.  Just like parenting a child.

There are some cases where AI can perform better work as compared to manual labor but that should be considered as a part of evolution. Don’t we all want to perform better in our business? AI works on data, better is the data input, the better will be Machine Learning Results. Hence if AI eats up the job from one segment, it will increase the demand in other segments, for example, Data analytics. Every decade comes with a new technology, which requires new skills. Earlier Typewriters use to be considered best, now computers have taken its place. Similarly, with letters to emails, landline phones to mobile phones, and many more examples we can correlate with. People need to have a growth mindset and improve their skills as per market requirements.

AI has increased the scope of data analytics extensively and I see a lot of jobs coming in the same sector in the near future.

What are the trends and challenges that AI and automation face right now?

If we talk about 5 years to 10 years back, AI was considered a threat. There was a general tendency of people to avoid anything associated with AI but now the time has changed.

We have been getting inquiries from a large corporation and majorly from SME’s regarding AI incorporations in their business. In general, their requirements end with Advance data analytics but they use the buzz word AI in their RFQ. Which shows the general acceptance of AI by the people. The demand for AI has been increased exponentially in the recent past and a major challenge for us is to explain to the business how AI can help them with the increase in productivity and profitable business growth. People want AI but they don’t know how it can help them.

How AI can be helpful in the situation of COVID-19 and the world crisis?

COVID-19 has been a massive scale crisis that has potentially dragging countries into recession. Researchers are working to find out the solution for COVID-19 at war hooting mode but the data is too large to handle for human intelligence alone.

Hence AI has been playing an active role in supporting researchers, governments, healthcare systems, and various agencies to fight against COVID-19. AI application has been supporting from the very beginning of this pandemic. COVID-19 detection through facial recognition & fever detection AI has been extremely helpful in detecting the virus at international airports, mall entrances, and places where mass is expected.

There have been more than a million cases of COVID-19 across the world, now you can imagine the number of people who must have got tested and inquired for the test. This huge amount of data has been handled by virtual healthcare chatbots, another application of AI.  These chats bots have the capability to understand multiple languages and answer the general queries related to COVID-19, hence promoting an effective and fast means of communication.

To curb the spread of COVID-19, governments across the world have imposed locked down across the country. To monitor these locked downs, governments have been using advanced drones to detect public movements and identify areas for appropriate action. These drones are intelligent enough to understand human body language and send real-time information to concerned departments forcing prompt action by the duty personnel.

Tests for COVID-19 were another problem for health care authorities. Millions of people wanted to get tested and it was necessary for the government to find out COVID-19 positive people asap to quarantine them. At the early stages of the COVID-19, tests were taking at least 4 days to come out with a result, but AI has changed the whole ball game by giving the test result in 15 min. Thousands of people were getting tested within a day and hence allowing the government to take prompt action. There are many other AI applications in the market, which has been impacting the everyday life of people.

Who are the people that inspire you?

I am most inspired by entrepreneur businessmen and philanthropists Ratan Tata and entrepreneur Elon Musk. I love the way Mr. Ratan Tata has incorporated human values into his business, where social responsibility comes first not only on paper but it’s visible on the ground. The vision of the company and its products are developed and designed to support the life of the common man. Whereas entrepreneur Elon Musk has always been known to bring new ideas to the table and executing them with full confidence. There might be thousands of people against him and his idea but he makes sure to execute it with accuracy and make it a successful business.

I take positive things from both, confidence from Mr. Musk and humanity from Mr. Tata.

A brief history of Artificial Intelligence

Thirty years ago, everybody was thinking about flying cars. Do we have flying cars now?? of course not! But we have something better. Artificial Intelligence. AI, wheel of our times, it will change the world as the invention of wheel did in the stone age. The term ‘artificial intelligence’ was given by John Mccarthy way back in the 50’s, but the journey of understanding the process took more than half of a century.

The idea that machines can truly think started ages before that. Greek myths incorporated the idea of intelligent robots. In early times sacred mechanical statues in Greece and Egypt were believed to be capable of emotions and wisdom. In those times there were legends of machines who can think and feel. In the early seventeenth century ‘Rene Descartes’ proposed that bodies of animals are nothing more than complex machines. Blaise Pascal invented a mechanical calculator, the first digital calculating machine in 1642.

After two centuries Charles Babbage and Ada Lovelace worked on programmable mechanical calculating machines. In the early twentieth century, there were efforts to built chess automation. The early 20th century saw many efforts to build programmable calculating machines. In 1944 paper on game theory was published by John Van Neumann, which later proved invaluable in the progress of AI. Alan Turing and Vannevar bush were amongst the notable early contributors. In an article in 1945, Bush wrote, ” Consider a future device…in which individual stores all his books, records and communication, and which is mechanized so that it may be consulted with exceeding speed and flexibility. It is an enlarged intimate supplement to his memory”. After half a decade of this article Alan Turing, a mathematician proposed a test named after him turung test.

The test is used to check the machine’s ability to exhibit intelligent behavior equivalent to, or indistinguishable from, that of a human. In the next decade, Arthur Samuel wrote the first game-playing program. In 1959 the AI division was set up in MIT. After these early attempts to understand AI, the idea kind of just evolved about what actually can one mean, if one says that machines can think. Many advancements were made along the way.

Early developments took place that laid the foundations of AI for practical use. So, the uses of AI we are seeing around us in every day to day activity have been developing for centuries, and here it has come to this form to make our life beautiful. The present form of AI is present everywhere, even at places we don’t know about. The web net that we live in today is powered by AI. The recommendations you see on Netflix, Amazon, news portals, and virtual assistants like Siri, Google Assistant, Alexa… AI is now deeply embedded in our lives. It is making our lives safer and easier. Tesla, a company founded by Elon Musk, is making self-driving cars, and are considered to be the safest cars, free of manual errors. Making us safer and better. Our life is driven by AI, it is continuously nourishing us and we here at DIGINIX are trying to add our bit to this revolution.

We are an organization dedicated to the betterment of this technology. To make this world a better place to live. We are an organization owned by Millenials who think about technology and how to move towards a solution-oriented world. We are trying to provide solutions to the post-COVID world through technology. Join us for any technology-oriented solutions.

A brief description about Digital Marketing

Digital marketing is the act of promoting and selling products and services by leveraging online marketing tactics such as social media marketing, search marketing, and email marketing.

In marketing is to make the right offer at the right time and in the right place. Today, your customers are online: hanging out on social media, staying updated on news sites and blogs, and searching online when they have a need. Digital marketing puts you in those same channels, so your best prospects can see you, learn more about you, and even ask questions to learn more about you and your products or services.

In many ways, digital marketing is no different than traditional marketing. In both, smart organizations seek to develop mutually beneficial relationships with prospects, leads, and customers but digital marketing has replaced most traditional marketing tactics because it’s designed to reach today’s consumers. Think about the last important purchase you made.

Regardless of what it was, you probably began by searching the Internet to learn more about available solutions, who provided them, and what your best options were. Your ultimate buying decision was then based on the reviews you read, the friends and family you consulted, and the solutions, features, and pricing you researched. Most purchasing decisions begin online. That being the case, an online presence is absolutely necessary—regardless of what you sell. The key is to develop a digital marketing strategy that puts you in all the places your followers are already hanging out, then using a variety of digital channels to connect with them in a multitude of ways.

Having a strong digital presence will help you in multiple ways:

• It will make it easier to create awareness and engagement both before and after the sale
• It will help you convert new buyers into rabid fans who buy more (and more often)
• It will kickstart word-of-mouth and social sharing—and all the benefits that come with them
• It will shorten the buyer’s journey by presenting the right offers at the right time

Digital marketing isn’t magic, and you don’t need to be a computer whiz to be good at it. Instead, you need to cover foundational disciplines such as content marketing, social media marketing, and email marketing, always in the context of the goals that businesses care about. These goals include acquiring new leads and customers, monetizing the leads and customers you already have, and creating communities of brand advocates and promoters. 

How to start eCommerce Business

E-commerce, We do remember rushing to the markets or shops around the corner, whenever we required anything, but are we doing the same nowadays?. If yes, then a very little, so who is there to help us with our chores? who is delivering goods and services at our doorstep? Who is taking care of our shopping choices? Why are we not visiting stores frequently as earlier?. Well, the answer to all the questions is online buying and selling or E-Commerce platforms as we commonly know it.

Basically, E-commerce is known as electronic commerce where all the businesses related to buying and selling of goods and services combined with money transactions along with the data maintenance take place over the internet. Nowadays, E-commerce is not a mere alternative but is a separate business where well-known and big companies like Amazon, Flipkart, Myntra, eBay, and many more rules over the globe. So if we generalize then E-commerce is a commercial transaction that takes place over the internet.

E-commerce is now blooming bigger than ever. It has a business value of more than 4$ billion which is more than the economy of many countries. There are numerous E-commerce activities such as online food delivery systems, groceries, and household, fashion and lifestyle, services like house cleaning, medical services, and many more. Hence it can be said that E-commerce has become a vital part of our life as it covers every aspect.

Since E-commerce is an online business, therefore, a website or an online platform where the customer and seller can make transactions of goods and services is its basic requisites. Also, along with that there are many other essential elements for E-commerce websites such as it should be user friendly, shopping and check out process should be simplified, the website must have mobile compatibility, it should carry the proper images and descriptions of the products and services, a customer support portal should be there to deal with customer-related problems, as a lot of online money transaction takes place there must be reliable and strong security and privacy management of the customer’s credentials.

Overall, we can say that in modern times like these when life is quite fast and we hardly get the times for our daily chores, E-commerce is the best we could get a customer as it has a global reach, universal standards, information density, and social technology. Thus, E-commerce has become a vital part of our pacy lives and need of the hour.

Importance of Website Development for Business

Website Development, Earlier we had visiting cards, hoardings and banners placed significantly for the marketing purpose and the rush to get the adequate placing for them was huge but in recent times a lot has changed as now we have websites which are easy to use and are in reach for the customers from their PC and mobiles. Websites have changed our businesses and markets drastically as now it is compulsory to have a website if you own any kind of business or service.

Basically, a website is a virtual tour of your service or a magazine or a storefront at the same time where a customer could visit and explore, also it is a platform that gives both the buyer and seller a virtual meet. Hence it can be said that the design or user interface of your website is crucial for your business as it can easily make or break your business. As a good website is always user-friendly, the website should have both computer and mobile Compatability, the website must have a complete description of the product with useful images and descriptions and it should have a portal for the money related transaction.

As we have discussed above the importance of having a website nowadays but before that, we should also know about the website development as it helps your business and company to increase the product knowledge, sell your goods and services, increase of the popularity of your business, maintain communication between your customer and you and many more. Overall, Web Development is the art of developing a website as per the requirements of the customer or business. Web development can vary from a simple single static page of plain text to a complex website with many useful buttons and hyperlinks.

Moreover, when you have a well-managed website, people can rely on you. It builds trust, and when visitors trust you, they won’t have doubts in getting your products and services. In effect, you will have a thriving and profitable business. So to develop a good user-friendly website we should first go through the gathering of the information, moto, purpose, and our target audience after that there should be proper planning of site map and wireframe creation which is then followed by the final design, page layout, review and approval of the website.

While the final step includes content writing, coding, testing, and launching along with that we need the regular maintaining of the website as regular updating and all this work is done by a skilled web developer who must have the knowledge of both front and back-end developing. Hence it can be said that now Web development is also a separate domain and business in which there are many companies like us at DIGINIX-AI who you could hire to develop and maintain the website for you.

Start Your Career Right at Diginix Ai IT Solutions

Diginix Ai IT Solutions, We are all about big ideas and big opportunities. The opportunities to think differently, act uniquely, and deliver spectacular outcomes for the business. We enable this through a culture that welcomes collaboration, supports differences, and celebrates people with their ideologies- making us truly what we are.

MAKE CONNECTION FOR LIFETIME

At DIGINIX-AI we believe that our success is powered by the expertise and enthusiasm of our people. Our focus is to attract, retain and nurture the best of talent. Work with and learn from the best in the business. In an environment that challenges and encourages ingenuity – to grow and succeed in a world driven by innovation and disruption.

OUR IMPACT?

Life at DIGINIX-AI is not about essaying a role. It’s about getting a canvas to express your persona, and realize the full potential of where you can reach and what you can become. You get to expand your wings to the fullest and dive into a world full of ideas. It is an opportunity to shine through every challenge and create an impact for our clients, your team, and yourself.

EMPLOYEE’s PERKS

Learn and excel – the freedom to learn and hone the skills by working with the thought leaders.
Challenge yourself – it is about doing new things and improving every time.
Step ahead – work with innovating technologies and game-changing projects.
Live life to the fullest – an environment that strikes a happy work-life balance to make every day enjoyable.

The Modern Technology, How is it Changing?

Earlier ‘T’ stood for Tiger, Tea, or Tie. But modern times have given us their own ‘T’ which stands for Technology.

Technology has also showered us with brand new devices in recent decades, like computers, laptops, mobile phones, tablets, and voice assistant devices. With these devices, we can do things like transfer money instantly and make purchases for everything from clothes, food delivery, groceries, furniture, make calculations rapidly, can be everywhere virtually, and many more.

Technology has even changed how we entertain ourselves, meet each other, and consume all types of media. It’s made fun advancements, but it’s also made important advancements in safety when it comes to home security and medical devices, and national security.

Since there are so many new technologies to keep track of, it can seem overwhelming to adapt. However, all of these new technologies are designed to make your life easier. Even though it may not feel intuitive, learning how to use smartphones, smartwatches, and voice assistants just takes a little bit of instruction and practice.

Moreover, Technological developments have started to interfere explicitly with human nature. Biotechnologies, brain implants, and enhancement technologies make it possible to reshape humanity in various ways. Art, Technology, and Culture. Technologies help to organize the sensory repertoire of human beings: they disclose new ways of experiencing reality. Understanding the relationship between humans and technology is key to responsible development and acceptance of future technologies in almost every application field, be it energy, mobility, health, work, living, learning or entertainment.

Thus, there is no denying that the future of technology will continue to revolutionize our daily lives. In a few years, driverless cars may be the norm for everyone, Quantum computers will be seen around and robots will be commonplace in factories. Future technology is sure to transform our lives in unbelievable and unpredictable ways, but here in DIGINIX-AI, we highlight the many common ways technology is changing our lives today. DIGINIX-AI is a technology-driven organization that has a business model, innovation strategy, and growth that are technology-centric and we help our clients and partners to use, understand, and nurture our skills with deep knowledge of modern technology.